RABIYATHUL BASARIYA B

Business Analyst | Product Management Specialist

Madurai, IN.

About

Dynamic Business Analyst and aspiring Product Manager with 1.8+ years of experience transforming complex business needs into actionable, user-centric solutions. Proven ability to identify market gaps, drive product enhancements, and optimize user experiences, notably increasing user engagement by 40% and reducing rework by 30%. Eager to leverage strong analytical and cross-functional collaboration skills to deliver impactful product strategies and achieve business objectives.

Work

SBNA Software Solution

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Business Analyst

India

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Summary

Led product development for a SaaS Communication Contact Center, driving feature enhancements and strategic market initiatives.

Highlights

Spearheaded product development for the SaaS Communication Contact Center, identifying and implementing key features that directly addressed user pain points and boosted business objectives.

Facilitated seamless cross-functional collaboration with engineering, marketing, and design teams using Jira, ensuring product alignment and on-time delivery.

Authored comprehensive Product Requirement Documents (PRD), Business Requirement Documents (BRD), and Functional Requirement Documents (FRD), ensuring clarity across product workflows and specifications.

Enhanced user experience by designing intuitive user journeys with the UI team, achieving a 40% increase in user engagement and significantly improving overall satisfaction.

Conducted thorough manual testing to proactively identify and resolve issues early, reducing development rework by 30% and accelerating project timelines.

Contributed to the product pricing strategy and successfully managed product listing on the Microsoft Marketplace, expanding market reach.

Apple Holidays

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File Handler

India

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Summary

Managed B2B service initiatives and client communications, coordinating cross-team operations to ensure seamless travel delivery.

Highlights

Managed B2B service initiatives and client data, ensuring effective communication and robust relationship management for key accounts.

Coordinated intricate cross-team operations for seamless and timely travel delivery, optimizing client experience.

Promoted diverse travel packages, significantly enhancing customer satisfaction through tailored recommendations and support.

Education

Adithya School of Business Management, Anna University

Coimbatore, Tamil Nadu, India
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MBA Business Analyst & Marketing Grade: 9.26/10 CGPA

Lady Doak College, Madurai Kamaraj University

Madurai, Tamil Nadu, India
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B.Com Computer Application

Awards

Emerging CEO

College

Recognized for exemplary leadership and significant contributions within the college community.

Languages

English

Certificates

Product Management

Digital Product Design Fundamental

Intro to Project Management by Google

Google

Product Launches Micro- certification

Artificial Intelligence Fundamental - IBM

IBM

AI for Product Managers

Skills

Product Management

Product Strategy & Roadmap, Prioritization, Product Lifecycle Management, Go-to-Market Strategy, User Stories, A/B Testing, SDLC, Product Listing.

Project & Agile Methodologies

Agile, JIRA, Project Management, Cross-Functional Team Collaboration.

User Experience (UX) & Design

Wireframing (Figma), User Experience (UX), User Journeys, Digital Product Design.

Data Analysis & Quality Assurance

Data Analysis (SQL), Manual Testing, Market Research.

Documentation & Specifications

PRD (Product Requirement Documents), BRD (Business Requirement Documents), FRD (Functional Requirement Documents), Specifications.

Strategic & Analytical Thinking

Problem Solving, Strategic Thinking, Market Gap Identification, First-Principles Thinking, Business Objectives Alignment.

Communication & Client Relations

Communication, Client Management, Leadership, Empathy.

Projects

Google Maps - Group Trip Feature

Summary

Identified a market gap and designed a Group Trip feature for Google Maps, enabling collaborative planning and reinforcing competitive positioning in the dynamic travel tech space.

YouTube - Channel Specific Search Bar

Summary

Identified a user pain point (difficulty finding videos within channels) through a 100+ user survey. Proposed a channel-specific search bar that was appreciated by 80% of users, demonstrating strong relevance and impact.

RABIYATHUL BASARIYA B